I didn't even buy my Acura at this dealership, but they replaced a small plastic part that melted in the sun for me absolutely free! Shoutout to Gardner Nicholson for responding to my email. Other Acura dealership never replied back to me. Thanks!
Got me in and out quickly
It was super easy and smooth. Our seller was very helpful. He even helped us preset our favorite radio stations. He took enough time to show is everything we needed to know about out new SUV.
Mark was a great sales man. He greeted me and my in-laws within two minutes or so of us looking around the lot. He did not follow us around and ask us lots of questions like most sales men do. He just welcomed us to Mike Hale Acura and to let him know if we have any questions. My in-laws found an RDX they liked. We asked Mark to test drive it. Mark went over the vehicle and pointed out other RDXs that they received for trade in to give us more options. When my in-laws found the color they ...
Providing customer service is one thing, but genuinely caring about one’s customers is another. Earlier this week, I dropped something valuable between the seat and the console in my car and could not retrieve it. I stopped by Mike Hale Acura unannounced to see if anyone could help. Ryan, who was on his lunch break at the time, put down his food and ran over to see what the problem was. He greeted me warmly and then proceeded to spend his break using several different types of equipment to try to get the item removed. It is very rare ...
Love my new car and the team was amazing in the sales process!
Jake is the guy to see if you are buying an Acura. Keith has a great personality and makes getting your paperwork a good experience. Gabby is patient and helpful. Best Acura dealership I have worked with.
My husband and I purchased our 2020 Certified Pre-owned Acura RDX SH-AWD with Advance Package 4D Sports Utility with Jake Wade who's knowledgeable, courteous, and an awesome to work with. He made it easy, relaxing process for us and thank you so much and we love our RDX. It's super cool Thank you Gabby for your help with doing the finance through our bank.I highly recommend to go to Mike Hale Acura.
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