Friendly service staff
Great service, but too long a wait.
We just bought our 2nd Acura MDX certified pre-owned from Mike Hale. This time it is a 2016, we also have a 2011. We have always been very pleased with the customer service at Mike Hale Acura. They are very invested in making sure the customer is happy and well taken care of with all services. We were especially pleased with Gabi this time. She went above and beyond to address our needs, questions and concerns. We felt like we were her top priority, although we realize she had other customers and duties, but was always very responsive to us, and we had a few extra needs in terms of accessories being installed, using a loaner car, etc. We had a couple glitches with the service dept, but Gabi came to the rescue and made it all work. Mike Hale should be super proud of Gabi's work, and professionalism, as she is the reason we will be back when its time for another Acura! Thanks Mike Hale Acura for your excellent service and making car buying fun again! Dan and Gina Stuart
This place is great. We leased an MDX from them in 2016 and the car and customer service have always been top notch. I would highly recommend them.
Car buying is hard, but Mike Hale was painless and comfortable. Knowledgeable staff and straight forward deal. We LOVE the new Acura and look forward to many years of driving this gorgeous RDX.
Awesome dealer, helpful in getting us into a real nice car. Very pleased with the car.
Good all around, the staff was very nice.
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