Our salesman (Mark E) went the extra mile to make sure we were happy with our new rdx. I usually dread the car buying experience, but Mark was great to work with and made it super easy.
Friendly and efficient, great service department!
Clean & Friendly atmosphere.
My experience with this dealership was exceptional. The sales process that Jake Wade followed was stress free and his word is impeccable. I drove the 10 hrs round trip from Boise to a secure an awesome deal and I have zero regrets. The financing team and paperwork were streamlined and straight forward. No hidden fees or issues whatsoever. Go see Jake @ Mike Hale - he will take excellent care of you!
I found exactly what I was looking for in a luxury SUV. Super helpful staff and management, courteous, efficient, no pressure. Pleasant experience from start to finish.
What a refreshing experience. Drove 350 miles to purchase a new car. Knew what I wanted from looking at the Mike Hale website. Narrowed it down to a couple of cars. Met with Mark Sneed and Lynn Cameron in the sales department and had world class treatment. They didn't sell me a car---they helped me buy one. Took the time to go over features and benefits of every car. Bought a 2017 Acura MDX and drove it home. Before that, they gave me a tutorial on the operation of the car. They really knew their stuff. Also, a big thank you to Gabi in the business office. She was knowledgeable and made the closing very pleasant. Looking for a new or used car---see these people. Recommend them without reservation.
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