Listened carefully and responded accordingly. I have purchased many vehicles from Mike Hale Acura and will also consider them in the future. Keep up the good work.
We had a great experience! They were very professional. We didn’t feel pressured at all. Very informative. They also gave us a great deal.
Great friendly team at Mike Hale Acura. Mark helped us big tim . We love our new MDX!
Best car buying experience of my life. Fast, easy service and the best prices anywhere!
On the phone they said two different things for prices and availability for oil changes on different makes of cars. Then get a voicemail from some dude saying they cant do what was already promised. But when i got there as i disregarded that message due to two people telling me i was scheduled and good to go for the oil change three pack, there was no problems as i confirmed the 3 pack but it was for 129.99 when they guaranteed me on the phone at 107 but its okay i was still able to get my oil change with a three ...
Our experience so far has been very positive, from the sales team to the finance team. Everything was smooth and easy. The salesman took the time to teach us how to use all the car functions before we left the dealership, and there was sufficient follow up in the days after purchase to ensure we were doing well with the car.
Wonderful, first time buying a car by myself. Husband passed away. It was so easy and pleasant. Mark E., my salesman, was so kind, explained everything. Also, Gabriela, the finance manager was helpful. Showed me the bra on her Acura. I love Mike Hale Acura, this is my second Acura.
Always helpful and friendly
I can’t say anything for buying a car through Mike Hale because I got mine at a different dealer. However, the service experience I have had there is very good. I bought the three pack oil change and have been two times now. It is very convenient and they take great care of the car and clean it too for an amazing price! I’ve also had a few other things fixed on the car like the backup camera and seats and such under warranty and things went very smoothly.
I have been a customer for many years and have always been treated professionally and courteously. The service staff is very polite, quick to respond and very good at what they do. The same goes for the sales staff.
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